FLG Business Technology

Documentation is an area that I’m the first to admit we can improve on massively, but thankfully 360 is fairly easy to use.  However, up until now we didn’t have detailed technical guides for XML lead capture, XML lead output and importing leads.

From today, we do.  They’re available throughout the interface (where relevant) as PDF downloads.  A CSV template file for importing leads is also available under ‘Import Leads’.

There is also a guide available under ‘Manage Templates’ that explains how to include a range of over 100 variables into email, SMS and letter templates.

Users will know that there’s 3 ways to get leads from a Web form into FLG 360:

1. HTTP Post – set the HTML form action to your FLG 360 domain and set form fields to redirect your user depending on whether the form is correct or missing items.
2. XML Post – use a scripting language such as PHP/ASP to post XML data to FLG 360.
3. iFrame – copy and paste a small piece of code and a form magically appears on your site. This is what we’ve been improving!

Although the iFrame method has always been ridiculously easy, it’s never been very customisable. As a result many opt for the HTTP Post method when the iFrame would be perfect if only the look of the form could fit in better with the look of the page.

Well, now it can! The CSS layout of the form has been simplified (there’s only 7 selectors in the CSS), and you can now upload a customised stylesheet into your file library for referencing by the iFrame.

You can upload multiple customised stylesheets too, so each of your iFrame forms can look completely different, this is great for if you want to modify iFrames to go on your introducer’s sites or across several of your own sites.