Last nights update to 360 was completed successfully. The objective of this update was to replace the old contact management engine (for emails, texts, tasks, bots, etc.), with a new, faster, better featured and more usable system.
The new system is already a big improvement, but because of it being better integrated with other areas of the platform, future development will be much, much easier.
New features:
- HTML templates and emails.
- Image upload within templates and emails.
- Add attachments to templates and emails, both from local computer or 360 file manager.
- Cc and Bcc fields on emails.
- Select a default email template to use when creating an email within ‘Settings > Email’.
- On reply emails, the original email is now quoted.
- New standard task due options (Tomorrow Morning, Next Monday, etc..).
- Add commonly used text to calls/tasks with the shortcuts menu.
- Relevant lead details are shown at the top of the page when creating emails/notes/tasks, etc..
- Contact bots are now suppressed where the contact preferences prohibit the contact method.
- ‘Cancel all existing tasks’ checkbox when creating a new task.
- Email bounce handling engine in place and being tested before full roll out (will be live in next 2-3 weeks).
- Plus lots more small changes you’ll notice to hopefully make lead processing more streamlined.
If you’ve not tried FLG 360, take a free test drive for the next 14 days and see these new features for yourself.