Jul
02
2010
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Better Bots & Revenue/Cost Share Billing

We updated FLG 360 last night, rolling out major improvements to bots, lead actions and the options you have for billing your lead buyers and paying your introducers.

Here’s the details of the new features and improvements:

  • Improved Bots Features & Interface: Bots have been improved with new ‘Change Status’ and ‘Assign to User’ actions.  You can also now set a task to any user/group rather than just the user assigned to a lead.  The user interface has been standardised with the lead actions interface so adding bot actions and lead type actions works the same way.  As a side note, the feature is now just ‘Bots’ instead of ‘Contact Bots’.
  • Customise Task Descriptions in Lead Type Actions: Until now, when using the ‘Task User’ lead type action, the task would always read ‘Lead Notification’.  Now, you can have the task say anything you like.  To create a priority task, use the new tick box under ‘Task User’ rather than selecting ‘Priority Task User’.
  • Bill Lead Buyers Based on Lead Cost: There’s now the option to charge your buyers a % of lead cost.  Lead cost can either be an amount manually entered onto the lead (or received from the lead provider), or the payments that the system automatically makes to your introducers.  You can make a charge based on the cost as a % at lead acceptance, qualification and conversion.  For example, you could choose to sell leads to buyers at 125% of cost, or charge 100% cost + a fixed amount.
  • Pay Introducers Based on Lead Value: There’s now the option to pay your introducers a % of lead value.  Lead value can either be an amount manually entered onto the lead, or the charges that the system automatically makes to your buyers.  You can make a payment based on the value as a % at lead acceptance, qualification and conversion.  For example, you could choose to pay an introducer 50% of what you earn, or 10% of your earnings plus a fixed amount.
Written by John Jackson in: FLG 360 | Tags: , , , , , , , ,
Sep
30
2009
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A Faster, More Robust Billing Engine Released

The billing ‘engine’ has been rewritten to make it faster, more robust, more consistent and easier to build in new features in the future.  The most noticeable change is that there are now only 2 values held on each lead relating to billing:

  • Lead Cost: This is either manually entered at the point the lead is created (or later edited) if not using the partner billing system, or calculated from introducer transactions.
  • Lead Value: Again, either manually entered at the point the lead is created (or later edited) if not using the partner billing system, or calculated from buyer transactions.

The following improvements have been made:

  • Cost and value information is included when exporting leads (for internal users).
  • Introducers and buyers now also have the total paid or total cost on lead exports.
  • Reports have been streamlined and the old ‘Introducer’ and ‘Referral Sales’ reports removed.  All ‘Lead’ reports now include the number of leads, average & total cost, and average & total value.
  • The ‘Add Transaction’ function has been improved to make it clearer.
  • A new user permission option has been added (in ‘Settings > Users > Edit’) so that a user needs to be permitted to view/edit lead billing details.
  • After consideration about its effectiveness and use, the automatic ‘revenue share’ billing option has been removed. However, it’s still possible to bill revenue share arrangements in 360 using the improved ‘Add Transaction’ button on the lead’s ‘Transactions’ tab.
  • When viewing the ‘Transactions’ tab on a lead that has been referred to multiple buyers, the transactions tab now only shows transactions relating to the particular buyer, unless ‘Main Lead’ is selected in which case all transactions are shown.
Written by John Jackson in: FLG 360 | Tags: , , , , , ,