The FLG 360 service has just been updated with some major new features:
- New team management dashboard – let your Team Managers or Team Leaders see a summary and current task list for any user or group of users from their homepage.
- New Redistribute Tasks feature – team management enabled users can now redistribute tasks and emails from one user or group to another user or group. For example, if a user leaves the office for the day unexpectedly, all tasks due before the morning can be redistributed to another user.
- Search Leads and Reports Centre now allows you to filter by user group – for example, you can see all leads assigned to users within a particular group.
- New reports – Lead Weekday Report, Lead Hourly Report and User Task Response Report (shows the average time it takes each user to deal with tasks).
- Capture Leads access for introducers – an introducer can now get access to the Capture Leads tool directly from their portal.
- Partner permissions – you can now prevent a partner buyer from changing buying settings.
Hopefully the new team management features will make it much easier to monitor and balance tasks amongst groups of users. You can learn more about FLG 360′s task work flow, see our 5 key features page.