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	<title>FLG Business Technology &#187; messaging</title>
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		<title>Internal Messaging &amp; Reporting Improvements</title>
		<link>http://www.flgtechnology.co.uk/blog/?p=149</link>
		<comments>http://www.flgtechnology.co.uk/blog/?p=149#comments</comments>
		<pubDate>Mon, 08 Mar 2010 13:00:27 +0000</pubDate>
		<dc:creator>John Jackson</dc:creator>
				<category><![CDATA[FLG 360]]></category>
		<category><![CDATA[data import]]></category>
		<category><![CDATA[import]]></category>
		<category><![CDATA[messages]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[notifications]]></category>
		<category><![CDATA[recently viewed]]></category>
		<category><![CDATA[reporting]]></category>
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		<description><![CDATA[You&#8217;ll find an updated version of FLG 360 when you sign in this morning.  Here&#8217;s what&#8217;s been rolled out: Internal Messaging: Use the &#8216;Send Message&#8217; link under the left hand menu to send a message to a single person or everyone in a group.  Messages will show up at the top of the &#8216;Tasks &#38; [...]]]></description>
			<content:encoded><![CDATA[<p>You&#8217;ll find an updated version of FLG 360 when you sign in this morning.  Here&#8217;s what&#8217;s been rolled out:</p>
<ul>
<li><strong>Internal Messaging:</strong> Use the &#8216;Send Message&#8217; link under the left hand menu to send a message to a single person or everyone in a group.  Messages will show up at the top of the &#8216;Tasks &amp; Messages&#8217; list on the user&#8217;s homepage.  If you don&#8217;t want a user to have the ability to send messages, use the new permissions setting under &#8216;Other Permissions&#8217; in &#8216;Settings &gt; Users &gt; Edit&#8217;.  By default, this feature is <strong>enabled</strong>.</li>
<li><strong>Recently Viewed:</strong> You can now click on the &#8216;Recently Viewed&#8217; link (again, under the left hand menu), to see a list of the last 10 leads that have been viewed since you last signed in.</li>
<li><strong>Notifications:</strong> The notification area at the top right of the screen has been tidied up a little, with a more detailed explanation of what the next item is.  Until now, whether an email or text message reply was waiting, you&#8217;d see &#8216;You Have a Message&#8217;.  You&#8217;ll now see &#8216;You Have a Text Message&#8217;, etc.. with a more relevant icon.</li>
<li><strong>Report Totals:</strong> On all relevant reports, you&#8217;ll now see a total line above the report detail, and you&#8217;ll see an extra line at the bottom of many downloaded reports.</li>
<li><strong>Import Validation:</strong> Many users have come across difficulties when Excel removes the 0 from phone numbers.  FLG 360 will now detect when a phone number is missing a 0 and prepend it for you.</li>
</ul>
<p>If you don&#8217;t already use FLG 360, you can find more information and get a 14 day test drive at the <a title="FLG 360 CRM" href="http://www.flg360.co.uk">FLG 360 website</a>.</p>
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